A cookie is a small piece of data that is sent from our web server to your browser, which is saved on the hard drive of your computer, smartphone or other device ("your device").
A cookie cannot:
- Read data off your hard disk or read cookie files created by other sites;
- Damage your system;
- Run programmes on your computer; or
- Deliver viruses
These are used to keep track of information needed by a user and their browser on their journey through a website (e.g. when submitting a valuation request). Session cookies have a short lifetime and expire within a few minutes of the user leaving the site. Occasionally we will use 30 Day cookies which are similar to Session cookies but last a bit longer. They remember basic data to help improve the service you receive from us (for example, remembering the number of times you have performed a vehicle registration search during a 24-hour period).
These are stored on your computer and are not deleted when the browser is closed. This is so they can retain your preferences for a particular website, allowing those preferences to be used in future browsing sessions. Permanent cookies can be used to analyse users' surfing behaviour within the Site, so that we can improve our services and allows us to prioritise our enhancements to the Site.
- Remember that you have used the Site before; this means we can identify the number of unique visitors we receive to different parts of the Site. This allows us to make sure we have enough capacity for the number of users that we get and make sure that the Site runs fast enough;
- To remember the information, you have submitted during a two-step valuation request, so you can complete both steps of the valuation request submission process without losing what you have entered in the first step.
- Collect statistical information about how you use the Site so that we can improve the Site; and
- Enable basic web traffic analysis using Google Analytics.
Information is collected by reference to the IP address that you are using and includes information about the county and city you are in, together with the name of your internet service provider.
How to Manage Cookies